University of Wisconsin Knowledgebase
If you have searched our KB (Knowledge Base) and could not find the answer or solution you need, you can request Help Desk support online. Network administrators can request network services for their department.
To create a new call or service request, or to check the status of your existing calls and requests, please click on the link below and log in with your UW-Madison NetID and password.
https://infra.doit.wisc.edu/infra/infraEnterprise.aspx?Lite
IMPORTANT: Help Online was upgraded on June 28th, 2009. If you would like to check the status of your cases (calls) that were created prior to June 28th of 2009, please call the Help Desk at (608) 264-4357.
| Keywords: | help online on-line on line log open create new case calls service requests tasks submitting support problems questions check status infra enterprise customer portal | Doc ID: | 9 |
|---|---|---|---|
| Owner: | Wei-zhong W. | Group: | Help Desk |
| Created: | 2000-03-30 | Updated: | 2009-06-28 |