University of Wisconsin Knowledgebase
There are a number of campus resources for instructors to receive individualized help with a Learn@UW course.
DoIT Help Desk
264-4357 (4-HELP)
Call the Help Desk, or report a problem online to receive technical assistance, or help with setting up any of the tools in Learn@UW. The DoIT Help Desk is the place to start with questions about particular functions of Learn@UW or about technical difficulties. Start with the Help Desk for a timely answer to a technical Learn@UW question.
Department and School/College Support
The following staff offer Learn@UW assistance within their local unit.
Name Dept/School/College Rachel Bain Physical sciences Catherine Stephens School of Education Kathy Hendricks School of Medicine & Public Health Tim Piatt School of Nursing Mike Pitterle School of Pharmacy Lauren Shawl School of Pharmacy Alan Ng Division of Continuing Studies Lisa Jansen College of Letters & Science If you would like to be listed as a Learn@UW support contact, please submit a comment at the bottom of this page.
Digital Media Center @ Biotech
Room 3130 Genetics-Biotechnology (425 Henry Mall)
The DMC @ Biotech provides hardware and assistance for doing production work, as well as consultations on instructional technology projects, such as Learn@UW. Call the DMC to schedule a time for individual help on getting started with a Learn@UW course.
Student consultants and full time staff are also available at the DMC Monday - Friday 8:30 a.m. - 7 p.m. (5 p.m. on Fridays, hours differ during breaks). To make an appointment for a consultation on Learn@UW call the DMC at 265-4817 (appointments only). For more information, visit the Digital Media Center homepage.
The DMC does not provide support over the phone; please direct technical questions to the DoIT Help Desk.
DoIT Academic Technology
DoIT's Academic Technology Consultants provide help with course design and can help you get started with Learn@UW. They can show you the most efficient ways to get started and to use Learn@UW, whether you would like to add a syllabus or design an entire course. Consultants are available to meet with you by scheduling an appointment sometime in the planning stage of your course.
Contact Academic Technology at academictech@doit.wisc.edu or 262-5667 for information about individual consultations, upcoming training sessions, or departmental training. For more information, visit the DoIT Academic Technology homepage.
Academic Technology does not provide support over the phone; please direct technical questions to the DoIT Help Desk.
| Keywords: | learn@uw learnuw d2l desire2learn course grade symbol range scheme convert survey responses grades gradebook csv case import strings variable student group downloading content unenroll remove removing instructor enroll class contents quiz hidden assistance dmc nmc cnmc bnmc digital biology new media center help tutorial components release conditions quick links dropbox folders navigation question account embed video audio quicktime real scratch pad navbars bars instructors feedback uw screenreader screen reader refresh topic module selective condition streaming mp3 mov movie FIB blanks weight weighing enrollment locker calendar schedule discussion link quicklink quizzing grading score attempt TOC Enumeration html editor students homepage points weighted submit upload homepages enabling ppt PowerPoint Uploaded Files Zipped chat archive multi select multiselect Bookmark Widget Home results tool classlist random hide Hiding Columns time limit available offering forum restricted drop quizzes importing print flag flagging groups flagged Submitting Assignments training consultation face to face meeting | Doc ID: | 3297 |
|---|---|---|---|
| Owner: | Jeff B. | Group: | Learn@UW Madison |
| Created: | 2004-10-28 | Updated: | 2009-07-08 |
| Sites: | Help Desk, Learn@UW Madison | ||