Windows XP - Repairing a Lost Internet Connection

This document explains how to repair the internet connection if you are no longer able to access the Internet and are using Windows XP.

SYMPTOM

End-users connecting on campus through the campus network and/or at home connecting through cable modem or dsl no longer have an internet connection.

SOLUTION

To run the Windows XP network repair tool:

  1. Click on Start.

  2. Click on Control Panel.

  3. Click on Network Connection.

  4. Right-click on the LAN or Internet connection you wish to repair.

  5. Click Repair from the drop-down menu.

    contextual menu

  6. If successful you should receive a message indicating that the repair is completed.

    completion message



Keywords: Windows XP Network connection repair tool   Doc ID: 1846
Owner: Brian H.Group: DoIT Help Desk
Created: 2002-12-10 19:00 CDTUpdated: 2008-05-26 19:00 CDT
Sites: DoIT Help Desk